January 30: 5-7pm: How to use Generative AI to build a ChatBot for healthcare triage (other industry)

Speaker: Ken Bainey MBA, BSc., PMP, P.Mgr., CIM, CCP

Practical Demonstrations: Kristian Bainey, M.S, PMP, CSM, Prosci, ITIL,PM-AI 🇨🇦🇹🇹

Title: Constructing an AI-Enhanced Healthcare Chatbot for Patient Triage

Abstract: How to use Generative AI to build a ChatBot for healthcare triage (a model that can be used for other purposes as well. We will learn in an easy model driven manner how to build out a project for a variety of ChatBots and business purposes. AI Agents may also be discussed as time permits.

Industry: Healthcare

Problem: Patients often face long wait times to get preliminary advice for non-critical medical conditions. Many conditions could be triaged virtually, saving time and resources for healthcare providers and patients.

Impact:

Reduces unnecessary hospital visits by offering instant guidance.

Frees up medical staff to focus on critical cases.

Enhances patient satisfaction and accessibility.   Solution Overview:

A chatbot powered by a fine-tuned LLM for healthcare triage.

The chatbot interacts with patients, collects symptoms, and provides initial guidance or recommends seeing a healthcare provider.

Bio: Ken is a former Chief Information Officer (CIO) and published author-text book on "Integrated IT Project Management". Retired CIO at the Government of Alberta for the Ministry of Infrastructure and the Ministry of Transportation with over 30+ years of "hands-on" IT experience. He has been in this CIO leadership position for eight plus years, using open and influential leadership styles, resulting in various Innovations and Premier's Awards of Excellence.  Ken is one of the founders of the DAMA Edmonton Chapter and a regular instructor at the UofA and MacEwan University and PMI international speaker.

He has worked in the public sector (Government of Alberta) and private sectors, which included some of the largest companies in Canada and USA: Canadian Pacific Railway, Union Pacific (USA), IBM, Petro-Canada, Telus/AGT, US West Communications (USA), EPCOR and Nova Scotia Power. 

His academic qualifications include an MBA (Edinburgh Business School), Bsc (University of Alberta), and professional designations-PMP (PMI Institute), P.Mgr., CIM (Canadian Institute of Management), and CCP (Institute for Certification of Computer Professional). He is a public member of Alberta Health- College of Psychologists (CAP) Council, Vice-President of the Institute for Certification of Computer Professionals (ICCP-USA), on the academic advisory board of Athabasca University and formerly VP-Professional Development-PMINAC and Board member of CIPS Alberta.. 

Bio: Kristian Bainey is a published author and internationally sought speaker at PMI chapter meetings around the world. His book titled AI Driven Project Management is top seller on Amazon and is a Wiley publication

Do come and join us for finger food and great conversations.

Students get a chance to talk to potential employers as well as startup companies at the monthly events. Internships may also be available for those seeking career change or explorations of new working environments. You can also meet mentors, mentees (CIPS Alberta Mentors and Mentees Program) and advisors from HR companies at the DAMA Edmonton monthly meetings who can guide you on how to enhance your resume or indeed how to improve your interviewing skills.

We look forward to seeing you in person on January 30th.